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currently making things at hi.chelsealondon

Hi, I'm Chelsea. 

I turn confusing tech products into content people actually understand — built on ten years of product ownership, training video production, and technical writing.

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A decade in product,
now on camera.

I've spent ten years working as a product owner in tech — which means I've sat in the exact meetings where a feature gets built, and then watched teams struggle to explain it to actual humans.

Along the way I wrote the technical documentation and produced the training videos that were supposed to fix that gap. Turns out I liked that part the most.

So now I make content that does the same thing, just outside a company handbook — clear, human, and a little less corporate.

☺
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What I've been working on

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most recent

A walkthrough that actually gets watched to the end

Took a feature that usually gets explained in a wall of text and turned it into a two-minute, screen-recorded, talk-through-it demo — the kind of thing people forward to a teammate instead of skipping.

product demo
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a little before that

Explaining "why" instead of just "how"

Most explainer content tells you which button to click. This one focused on why the feature exists in the first place — the kind of context that only comes from having sat on the product side of the table.

explainer
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where it started

Turning a messy manual process into a clean before/after

Grounded in the same instincts as writing a training doc — show the painful old way, then the better way, without over-selling it. Simple, honest, and easy to trust.

before / after

Got something worth explaining well?

Send a brief, a product link, or just say hi — I read everything myself.